The privacy of your personal information is important to Imagination (Australia) Pty Ltd (we, our or us). We adhere to the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act).
We collect personal information that is necessary for us to communicate with you in ways that you authorise, to manage the booking process for the Spirit of Anzac Centenary Experience (the Experience) as well as the Experience itself as follows:
Wherever practical we only collect and update information from you personally.
We also collect the following information (from which you cannot be identified):
Generally we only use personal information for the purposes for which it was given to us, or for purposes which are directly related to one of our activities, and we do not give it to anyone else for a purpose other than that for which it was given to us.
We disclose tracking information (from which you cannot be identified) to The Australian War Memorial.
We may use or disclose the personal information we hold in other circumstances permitted under the APPs and the Privacy Act, including where:
We store information in a number of secure databases, paper-based files or other record keeping methods. We have taken steps to ensure the protection of your personal information from misuse, loss, unauthorised access and modification or disclosure.
We also take steps to destroy or de-identify information that we no longer require. In some cases there are statutory requirements for retaining information for a prescribed period of time. Otherwise, all personal information will be purged at the end of the Experience project.
You are entitled to request access to your information. You may do so in writing using the contact details below. We will respond to your request as soon as is practicable. There may be a fee for the administrative costs of retrieving and providing you with copies of your information.
You are entitled to request that your personal information be corrected. If you believe that the information we have about you is not accurate, complete or up to date, please contact us in writing using the contact details below.
If you have a complaint, we request that you contact us in writing. Upon receipt of a complaint we will consider the details and attempt to resolve it in accordance with our complaints handling procedures.
If you are dissatisfied with our handling of a complaint or the outcome you may make an application to the Australian Information Commissioner or the Privacy Commissioner in your State or Territory.
Our servers and systems are located in Australia. We will not transfer your personal information to an overseas recipient.
Please direct any queries to: email@example.com